The VIP Packages are available for sale at $250 each. SERG is selling Community Strong VIP Packages and will earmark a portion of the proceeds to directly benefit hourly and salaried employees at their restaurants. The Southeast Entertainment Restaurant Group (SERG) has decided to take matters into their own hands to offer financial support for the Lowcountry food and beverage workforce during the pandemic shutdown. so we can incorporate a fresh perspective” into the lounge’s evolution.Since the COVID-19 novel coronavirus has shut down dine-in services at South Carolina bars and restaurants, food and beverage workers, whose hours have been dramatically reduced, have been the hardest hit. “Obviously the network’s a little bit different, the shape of the schedule’s a little bit different, and we’ve had some other lounge programmes develop and evolve in the meantime. “Our customers have told us that ample space, privacy and ambience are what they value most in their lounge experience, so the overall design of the new lounge will be tailored with this in mind,” Joyce said of the original plan.Ĭapps says the Caon design will remain the foundation of Sydney’s makeover “but we also want to take an opportunity to look at that with fresh eyes.” That initial transformation saw “a completely new design” to be developed by Qantas designer David Caon – which we rate as a plus, because we're generally fans of his clean, fresh and understated aesthetic – in collaboration with Australian architecture firm Bates Smart. The airline is reactivating a pre-pandemic plan – albeit one first promised for 2018-2019 – to deliver a make-over that the Flying Kangaroo's business travellers and Gold-grade frequent flyers have long been waiting for, with a centrepiece being “a new signature dining experience.” The David Caon-designed Qantas Singapore First Lounge.īigger and bolder things are planned for the Qantas Sydney international business class lounge, which is slated for a “complete refurbishment and expansion.” The redevelopment work will be carried out in stages beginning later this year, with the aim of the undefined ‘stage one’ opening in mid-2024 – but Capps is unable to say when the project will be completed. “We’re taking the opportunity to expand that footprint, and do a full interior refresh as well,” Capps says. This will allow Melbourne to increase capacity by up to 30% “to accommodate future passenger growth” – no doubt with an eye towards new routes including non-stop Project Sunrise flights to London and New York from 2026. The lounge will expand into the adjacent Cathay Pacific lounge, with Cathay confirming to Executive Traveller that its Melbourne lounge will not be reopening. Melbourne’s Qantas international business class lounge is first in line for “a full internal refresh and a new signature food and beverage concept” – and that’s news to cheer regular visitors to what’s colloquially nicknamed ‘the dungeon’. Hard details on exactly what we’ll see and when remain scant, but here’s what we know so far. “The positive thing with both of those (lounges) is the actual space is quite large today,” Capps tells Executive Traveller, “so we can still accommodate quite a large number of customers, even when sections of the lounge are progressively closed off or hoarded off for the works.” “It’s a big challenge,” admits Phil Capps, Qantas’ Executive Manager of Product & Service. “That started with the major aircraft order we announced last year” – that being for a future fleet of Airbus A350, A321XLR and A220 jets – “and now we’re building on that with a major investment in our lounges.” “Being back in profit means we’re back to making long term investments for our customers,” remarked Qantas Group CEO Alan Joyce in announcing the airline’s lounge roadmap through to 2025. That cash splash comes ahead of what’s expected to a blockbuster set of financial results when the airline reveals its half-year update on Thursday February 23. It’s the domestic cornerstone of a $100-million investment in the airline’s lounge network, which will also include a dedicated first class lounge for London, the return of the Qantas Hong Kong Lounge plus an all-new Qantas Club for Hobart and regional Qantas Regional Lounge for Broome. Qantas is set to splurge on its lacklustre Sydney and Melbourne international business class lounges, spending millions of dollars to ensure the well-worn spaces finally live up to their flagship status.
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